Privacy Policy

Last Updated: February 2026

Alornix Technologies ("Company", "we", "us", "our") operates the Wisaal donation management application ("App", "Service", "Platform") for Shamsul Huda Islamic Academy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting the privacy and security of all personal data processed through our Service. This policy applies to all users including Administrators, Volunteers, and Participants (Donors) whose data is managed through the platform.

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide Directly

Participant (Donor) Information:

  • Full name
  • Mobile number
  • State, district, and city of residence
  • Donation offers and payment commitments
  • Payment history and payment method (cash/bank)

Volunteer Information:

  • Full name
  • Username and password (encrypted)
  • Mobile number
  • Email address
  • Role/designation
  • Profile photograph (optional)

Administrator Information:

  • Full name
  • Email address
  • Mobile number
  • Password (encrypted)

1.2 Information Collected Automatically

Device and Usage Information: Device type, model, operating system, App version, IP address, date and time of access, features accessed, actions performed, error logs and crash reports.

Location Information: We do not actively track GPS location. IP-based approximate location may be logged for security purposes.

1.3 Information from Third Parties

We may receive information from cloud service providers, analytics services, and security services.

2. How We Use Your Information

Provide and Maintain the Service

  • • Create and manage user accounts
  • • Record and track donation commitments
  • • Maintain donation history
  • • Generate reports and analytics

Improve the Service

  • • Analyze usage patterns
  • • Identify and fix technical issues
  • • Develop new functionality
  • • Optimize performance

Communicate with You

  • • Send service notifications
  • • Respond to support requests
  • • Notify about maintenance
  • • Communicate policy changes

Security and Fraud Prevention

  • • Monitor unauthorized access
  • • Detect fraudulent activities
  • • Maintain system integrity
  • • Investigate violations

3. Data Storage and Retention

Data Type Retention Period
Account credentials Until account deletion
Donation records 7 years (legal/tax compliance)
Payment records 7 years (legal/tax compliance)
Usage logs1 year
Error/crash logs90 days

4. Your Rights and Choices

Access Your Data

Request a copy of your personal data, access records through the App, and export data in machine-readable format.

Update Your Data

Update profile information through the App and correct inaccurate personal data.

Delete Your Data

Request deletion of your account and data upon service termination.

How to Exercise Your Rights

To exercise any of these rights, contact us at:

hello@alornix.com

We will respond to your request within 30 days.

5. Contact Us

Alornix Technologies

Malappuram, Kerala, India

hello@alornix.com

alornix.com

This Privacy Policy was last updated on February 2026.

By using Wisaal, you acknowledge that you have read and understood this Privacy Policy.